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Episodes
Tagged “Customer Support”
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WAN Show: Warranty Guarantees, Newegg Pricing, and Tech News
This episode focuses on the recent controversy surrounding the LTT backpack, culminating in the announcement of a formal limited lifetime warranty. The team reflects on the importance of balancing internal company integrity with public-fac…
2h 38m -
Secret Shopper Review & CES 2019 Highlights
In this episode, Linus is joined by Agent Janice from Accounting to debrief on their viral Secret Shopper series. They discuss the challenges of navigating the PC gaming market as a non-enthusiast, emphasizing the abysmal customer service …
1h 22m
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