Alex Goldman on Reply All, Hyperfixed and Podcasting
Alex Goldman’s path into podcasting
Goldman describes moving from IT work into radio, then making TLDR at WNYC with his co-host before taking the project to Gimlet and creating Reply All. The show arrived during the release of Serial, when there were fewer podcasts and public-radio collaborations helped new listeners discover it.
How Reply All found and developed stories
Goldman explains that stories began with curiosity and a question worth answering, but many pitches and preliminary investigations did not become episodes. The team grew to six or seven people, with stories taking weeks or, in one case, much longer. Recurring formats such as Yes Yes No were designed as lighter “furniture” alongside the more demanding reported stories; Goldman says some of these episodes remained especially memorable to listeners.
Podcast metrics and Hyperfixed
The hosts discuss the limits of podcast audience data and how difficult it is to compare shows. Goldman describes Hyperfixed as a show in which listeners bring him problems, ranging from everyday questions to interpersonal difficulties. He also talks about the challenge of starting a new show after Reply All, the changed podcast market, and the need to support an independent show through advertising and premium subscriptions.
Video, algorithms and audience growth
Goldman explains why Hyperfixed remains primarily audio: its written, carefully edited narrative format and remote workflow would make video production demanding. The conversation turns to recommendation algorithms, short-form video, discoverability, and the difficulty of converting views on social platforms into podcast listeners. Goldman also describes the premium offering, including bonus episodes and a Discord community, and the effort required to promote subscriptions.
A proposed Hyperfixed question: YouTube chapters
Marquez and Andrew ask Goldman to investigate why Waveform’s YouTube chapters keep breaking or reverting to chapter titles from an earlier episode. Goldman discusses how technology companies respond to press inquiries and says he will contact YouTube; the hosts note that entering chapters manually in a video description is cumbersome.
Reactions to unusual technology products
The hosts show Goldman several products and discuss their uses and drawbacks: a discontinued Samsung tri-fold phone, a camera robot, heated and massaging shoes, Dyson air-purifying headphones, and a remote-operated cleaning robot. The conversation considers the products’ prices, practicality, design, and, in the cleaning robot’s case, the risks of a remote operator working inside someone’s home.
Rapid-fire questions and closing
Goldman talks about listening at normal speed, using Overcast, and missing his Casio SK-1 sampling keyboard. He and the hosts discuss a Yamaha instrument associated with the Blade Runner score, then move through a sports question and a typing-the-alphabet challenge. They close by telling listeners where to find Hyperfixed.